I wrote out a whole reply to you last week but it seems the site ate it. :( In short, no. All galleries need to be protected by Patreon. Why? With the old download links hosted by FileFactory, downloads did not cost me anything. No matter how many people downloaded a file, it was free for me. So it was an easy choice to offer it to everyone for free. However, FileFactory proved to be super unreliable. Downloads were slow, some of the popup ads people had to sit through were horrible, and zip files often randomly disappeared off their servers, causing many dead links. You get what you pay for, I guess. So after many many complaints, I decided to move to a new server for the zip files. One that is ad free, fast, and where files will NOT disappear. However, this one costs me money for every single download. If 5,000 people decide to download 1 zip file, it’ll cost me hundreds of dollars. These sites are just a hobby for me, I don’t earn anything from them, so I need to cover the costs. I literally can’t afford to pay for all this by myself. A one-off payment of $3 USD will give you access to all 2,000+ zip files for 30 entire days. It helps me pay for the downloads, at as-low-a-cost-as-possible. So far, most people download only a couple of zip files in their 30-day period, so the $3 is enough to cover the costs. I understand this is annoying – trust me, I’d rather give it all out for free as well. Alas, I cannot afford that, so this is the way it has to be. I hope you now understand. :)
Well can we at least have the screencap request list free to view please? It’s hard to keep track of what we have and what we still need without that request list. And how will we know whether something wasn’t already requested by another user?
In short I loved keeping track of the progress of screening and I’d give the moon and the stars to have that a free option again without need of Patreon.
Please make that a possibility.
Ah, I just emailed you about this but I’ll also leave a comment just incase! The search link seems to be dead for animationscreencaps.com, but it works fine on the other websites. Wanted to bring this to your attention, but if you’re already aware please disregard! Thank you
Why do we have to sign into Patreon in order to make movie requests now? Can’t we just request our screencaps freely? Patreon accounts are expensive!
I would really appreciate being able to request screen caps without need of that burden of a site. Please?
Well, I obviously don’t have knowledge of your particular situation, but as a software developer myself, allow me to share one of the golden rules of debugging: “when in doubt, check the logs”. Log files are your friends. They can show you exactly which IP addresses are being blocked, and possibly help you figure out a common pattern that they all follow (e.g., all of them might be from the same service provider, or the same geographic region, or the same subdomain, etc.). If you can find that pattern, you can add a rule to your server configuration to explicitly allow IP addresses that match the pattern, and voila — problem solved.
I appreciate that! Unfortunately I am not a software developer, just someone who builds WordPress sites as a hobby, nor am I an expert in how to read log files or server configurations, or any of that. Since the caps are shown through WordPress’ Photon system, and then CDN’d via Cloudflare, I don’t even think there’s any log files I can see. I’m just a movie & animation fan who started this little website as a hobby 10 years ago, and now it’s totally grown above and beyond what I can sometimes manage, especially since it’s still just a hobby that costs me money each month, and I have a full time job and family too. I’m really sorry, it’s depressing me majorly that I can’t figure out how to fix this. :(
I’ve tried contacting you via the email form a couple of times, but you never responded, so I’m trying this route instead. There are a bunch of galleries on animationscreencaps.com where a large number of the images are broken — either the thumbnails won’t load, or the full-sized images won’t load, or both. I tried opening my browser’s developer console and then clicking on a broken image, and the console showed a “403 Forbidden” error.
Please look into this. This site is such a great resource, and it would be a shame if it became unusable because of all these broken images.
Hiya, Sorry about that! It’s a confusing issue – I can’t reproduce it here, and it seems to be due to some of my visitors’ IP addresses being blocked by my CDN. I can’t fix or change that, so it’s difficult! As a side note, any time there’s any problem I’ll get 50-80 emails within 24 hours from people saying the same thing. I’m sorry if I don’t have time to reply to you personally – I do read everything, thank you!
I see. So if the visitor’s IP address is the problem, then one possible workaround would be to browse the site through an anonymous proxy server, which masks your real IP address. Of course, some of those proxies may themselves be blocked by your CDN, which means this could ALSO be a way for you to reproduce the issue yourself.
Yep, tried that, and I still couldn’t reproduce it. Hence it still not being fixed yet – I’m a bit baffled and running out of ways to try and troubleshoot this. :/
13
MegaJar
Well, I obviously don’t have knowledge of your particular situation, but as a software developer myself, allow me to share one of the golden rules of debugging: “when in doubt, check the logs”. Log files are your friends. They can show you exactly which IP addresses are being blocked, and possibly help you figure out a common pattern that they all follow (e.g., all of them might be from the same service provider, or the same geographic region, or the same subdomain, etc.). If you can find that pattern, you can add a rule to your server configuration to explicitly allow IP addresses that match the pattern, and voila — problem solved.
14
ScreencapsFan
Thanks for the tip – I checked this with my webhost and no IPs are blocked. :/
15
MegaJar
…Well crud. So much for that idea. I would still suggest consulting the log files, though. They can often reveal things you wouldn’t have thought of. I know the error is a “403 Forbidden” exception, so it’s definitely SOMETHING related to the site’s permissions. But I’m afraid that’s all I can do to help. Good luck!
Micah,
I’ve been emailing for weeks about the screencaps in the Animation and Movie websites. They seem to be glitchy because I can barely upload any screencap from those two websites. I’ve been emailing you to the get the problem resolved, but I have not heard from you so I don’t know if you are fixing the problem or not. If you can email me back or reply to my comment, that would be great. I want to be upload as many screencaps as I can without having any problems and I’m sure other users feel the same way as I do. Please respond to me as soon as you can.
Hiya, I’m aware of this but don’t know how to fix it. The images load fine for me and the majority of visitors, and only a small subset of visitors seem to encounter errors but no one can give me an error message or anything. Since I can’t reproduce it here, I’m totally stuck on how to fix it – I just can’t find a cause. :/ Sorry! I’ll keep looking into it!
you should state the resolution of your images somewhere on the page. i just purchases the starwars collection hoping the images will be a high enough resolution for my project.
Hello! The images in the zip files are always the same size as the ones freely available – the only difference is the convience of downloading them in 1 zip. So for any gallery, you can always check the size the images will be by viewing the online gallery. :)
Link dead or any other issues? Leave a comment and I'll do my best to fix it!Cancel reply
I wrote out a whole reply to you last week but it seems the site ate it. :( In short, no. All galleries need to be protected by Patreon. Why? With the old download links hosted by FileFactory, downloads did not cost me anything. No matter how many people downloaded a file, it was free for me. So it was an easy choice to offer it to everyone for free. However, FileFactory proved to be super unreliable. Downloads were slow, some of the popup ads people had to sit through were horrible, and zip files often randomly disappeared off their servers, causing many dead links. You get what you pay for, I guess. So after many many complaints, I decided to move to a new server for the zip files. One that is ad free, fast, and where files will NOT disappear. However, this one costs me money for every single download. If 5,000 people decide to download 1 zip file, it’ll cost me hundreds of dollars. These sites are just a hobby for me, I don’t earn anything from them, so I need to cover the costs. I literally can’t afford to pay for all this by myself. A one-off payment of $3 USD will give you access to all 2,000+ zip files for 30 entire days. It helps me pay for the downloads, at as-low-a-cost-as-possible. So far, most people download only a couple of zip files in their 30-day period, so the $3 is enough to cover the costs. I understand this is annoying – trust me, I’d rather give it all out for free as well. Alas, I cannot afford that, so this is the way it has to be. I hope you now understand. :)
Well can we at least have the screencap request list free to view please? It’s hard to keep track of what we have and what we still need without that request list. And how will we know whether something wasn’t already requested by another user?
In short I loved keeping track of the progress of screening and I’d give the moon and the stars to have that a free option again without need of Patreon.
Please make that a possibility.
Ah, I just emailed you about this but I’ll also leave a comment just incase! The search link seems to be dead for animationscreencaps.com, but it works fine on the other websites. Wanted to bring this to your attention, but if you’re already aware please disregard! Thank you
Try to log in but keeps saying the weblink can’t be found.
Why do we have to sign into Patreon in order to make movie requests now? Can’t we just request our screencaps freely? Patreon accounts are expensive!
I would really appreciate being able to request screen caps without need of that burden of a site. Please?
Why do we have to sign into Patreon in order to make movie requests now?
Well, I obviously don’t have knowledge of your particular situation, but as a software developer myself, allow me to share one of the golden rules of debugging: “when in doubt, check the logs”. Log files are your friends. They can show you exactly which IP addresses are being blocked, and possibly help you figure out a common pattern that they all follow (e.g., all of them might be from the same service provider, or the same geographic region, or the same subdomain, etc.). If you can find that pattern, you can add a rule to your server configuration to explicitly allow IP addresses that match the pattern, and voila — problem solved.
I appreciate that! Unfortunately I am not a software developer, just someone who builds WordPress sites as a hobby, nor am I an expert in how to read log files or server configurations, or any of that. Since the caps are shown through WordPress’ Photon system, and then CDN’d via Cloudflare, I don’t even think there’s any log files I can see. I’m just a movie & animation fan who started this little website as a hobby 10 years ago, and now it’s totally grown above and beyond what I can sometimes manage, especially since it’s still just a hobby that costs me money each month, and I have a full time job and family too. I’m really sorry, it’s depressing me majorly that I can’t figure out how to fix this. :(
Hi,
I’ve tried contacting you via the email form a couple of times, but you never responded, so I’m trying this route instead. There are a bunch of galleries on animationscreencaps.com where a large number of the images are broken — either the thumbnails won’t load, or the full-sized images won’t load, or both. I tried opening my browser’s developer console and then clicking on a broken image, and the console showed a “403 Forbidden” error.
Please look into this. This site is such a great resource, and it would be a shame if it became unusable because of all these broken images.
Hiya, Sorry about that! It’s a confusing issue – I can’t reproduce it here, and it seems to be due to some of my visitors’ IP addresses being blocked by my CDN. I can’t fix or change that, so it’s difficult! As a side note, any time there’s any problem I’ll get 50-80 emails within 24 hours from people saying the same thing. I’m sorry if I don’t have time to reply to you personally – I do read everything, thank you!
I see. So if the visitor’s IP address is the problem, then one possible workaround would be to browse the site through an anonymous proxy server, which masks your real IP address. Of course, some of those proxies may themselves be blocked by your CDN, which means this could ALSO be a way for you to reproduce the issue yourself.
Yep, tried that, and I still couldn’t reproduce it. Hence it still not being fixed yet – I’m a bit baffled and running out of ways to try and troubleshoot this. :/
Well, I obviously don’t have knowledge of your particular situation, but as a software developer myself, allow me to share one of the golden rules of debugging: “when in doubt, check the logs”. Log files are your friends. They can show you exactly which IP addresses are being blocked, and possibly help you figure out a common pattern that they all follow (e.g., all of them might be from the same service provider, or the same geographic region, or the same subdomain, etc.). If you can find that pattern, you can add a rule to your server configuration to explicitly allow IP addresses that match the pattern, and voila — problem solved.
Thanks for the tip – I checked this with my webhost and no IPs are blocked. :/
…Well crud. So much for that idea. I would still suggest consulting the log files, though. They can often reveal things you wouldn’t have thought of. I know the error is a “403 Forbidden” exception, so it’s definitely SOMETHING related to the site’s permissions. But I’m afraid that’s all I can do to help. Good luck!
Micah,
I’ve been emailing for weeks about the screencaps in the Animation and Movie websites. They seem to be glitchy because I can barely upload any screencap from those two websites. I’ve been emailing you to the get the problem resolved, but I have not heard from you so I don’t know if you are fixing the problem or not. If you can email me back or reply to my comment, that would be great. I want to be upload as many screencaps as I can without having any problems and I’m sure other users feel the same way as I do. Please respond to me as soon as you can.
Hiya, I’m aware of this but don’t know how to fix it. The images load fine for me and the majority of visitors, and only a small subset of visitors seem to encounter errors but no one can give me an error message or anything. Since I can’t reproduce it here, I’m totally stuck on how to fix it – I just can’t find a cause. :/ Sorry! I’ll keep looking into it!
Hi! I’m studying film making/cinematography, storytelling, etc. This is an amazing website! Thank you for all your efforts on this! :)
you should state the resolution of your images somewhere on the page. i just purchases the starwars collection hoping the images will be a high enough resolution for my project.
Hello! The images in the zip files are always the same size as the ones freely available – the only difference is the convience of downloading them in 1 zip. So for any gallery, you can always check the size the images will be by viewing the online gallery. :)